Note: 1. Please compare the following detail sizes with yours’ before your purchasing. 2. Please allow 1-2cm deviations due to manual measurement. Thanks for your understanding
We ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. You can place your order directly, If your country is not in our delivery range, Please contact us.
After your payment is verified, it may take up to 1 business days to process and ship your order. This does not include weekends or holidays.
SHIPPING RATES
Service
Cost / Shipping Time
Standard Delivery
FREE for orders over $39 USD, otherwise $4.99 USD (7 - 12 Business Days)
Express Delivery
$20 (2 - 4 Business Days)
ABOUT TAX
1. Local taxes and import dutiesLocal taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
2. How to get tax less or free upon import Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order.
30 Day Returns Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center.
How to Reach Us
Go to our Support Center and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. AOZSWIM's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange. Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when AOZSWIM is responsible for shipping the wrong item/ size.
2.Customer's responsibility
Incorrect order(size of the item) If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable.
Unwanted item
If the customer decides that they no longer want the item or simply want to exchange the item, they can report this to us within 30 days of receiving the product for a partial refund of the product cost.
Satisfaction Guarantee *
Your satisfaction is our priority! If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted. All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging. If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees($4.99), are non-refundable. We do not accept returns on intimates, swimwear, lingerie, and discounted items unless a customer received a wrong item or the item was faulty.
Compensation time-frame
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution. After this time, the refund time-frame is as below: Paypal account refunds: Up to 48 hours Credit card refunds: Between 7-14 business days Please contact our Support Center for further help. We will do our very best to help you and reply to all messages within 24 hours.
I love the material. It fit comfortably and didn’t move. The bottoms were a perfect fit. It covered all the areas I wanted. I felt confident in the suit. I would like to get the collection. I would definitely recommend this fit to another. I thought the top was going to be a little longer but it was still comfortable.
I am really impressed with this swimsuit! Just as pictured and fit me perfectly. As a momma with toddler, I wanted a suit that I knew couldn’t come undone or reveal too much while playing with my little guy. It’s very flattering. I would size up if you have a larger chest though.
For somebody who is a bit chubby (105 kg) and quite tall (1.82 m), this bikini set is amazing! The bottoms are really comfortable and not too cheeky, which I like. It's not a high waist that reaches over the belly botton, but it's not low waist either, so if you're looking for something in between, this is a great option. I thought the top would be tight and make my shoulders look huge, but both thoughts were wrong! The cups in this cup are a good size and you don't really notice them when you wear them. The size (XL) is good, I would recommend going with your normal size.